Terms & Conditions
Effective Date: October 2025
Welcome to Creative Photo & Digital Imaging (“Company,” “we,” “our,” “us”). By accessing or using our website, services, or physical store, you agree to these Terms & Conditions (“Terms”). These Terms apply to all users, including those purchasing products, using our lab services, renting studio space, or browsing our website.
If you do not agree to these Terms, please discontinue use of our services immediately.
Services Provided
We specialize in professional photo lab services, including but not limited to:
- Film development, scanning, and printing
- Digital photo printing and enlargements
- Video and Reel to Reel Digital Transfer
- Custom framing services
- Studio rental and photography services
Orders & Payment
- All orders must be paid in full before processing.
- We accept [American Express, Master card, Visa, Discover, PayPal].
- Prices are subject to change without notice.
- Sales tax will be applied where required by law.
- We reserve the right to refuse or cancel any order for any reason, including suspected fraud.
Turnaround Times & Delivery
- Turnaround times are estimates and may vary depending on workload and service type.
- We are not responsible for delays caused by shipping carriers or factors beyond our control.
- Customers are responsible for providing accurate shipping and contact information
Image Submissions & Content Responsibility
- You retain all rights to your images. We do not claim ownership of photographs you submit.
- By submitting images, you represent that you own the rights or have permission to use them.
- You agree not to submit images that are unlawful, offensive, infringing, or harmful.
- We reserve the right to refuse any order that violates our content guidelines.
Limitation of Liability
- While we take great care with your images and materials, accidents may occur. In the rare event of loss or damage to film, prints, or digital files, our liability is limited to the replacement of unexposed film or a refund of the services provided.
- We are not responsible for indirect damage, lost profits, or emotional distress arising from lost images.
Correction Before Refund
In the event that a custom order contains an error, defect, or quality issue caused by Creative Photo, we reserve the right to
inspect and correct the issue before any refund or replacement is issued. This process may include:
- Reviewing the original order specifications and production details.
- Repairing, reprinting, or remaking the item to meet the agreed-upon specifications.
- Providing a replacement product of equal quality and value.
If correction or replacement is not possible within a reasonable time, or if the corrected item does not meet the original order requirements, a refund or credit will be issued accordingly.
Exclusions
This policy does not cover:
- Customer-supplied files, prints, or materials that contain errors, low resolution, or incorrect information at the time of submission.
- Subjective preferences regarding color, tone, or artistic style, where the product otherwise meets the approved specifications.
- Normal variations inherent to the materials or processing methods used.
Studio Rental
- Renters must follow all safety guidelines and return equipment in the same condition.
- Damages to studio property or equipment will be billed to the renter.
- No illegal activities, smoking, or open flames are allowed inside the studio.
Intellectual Property
- All website content, logos, designs, and materials created by Creative Photo & Digital Imaging are protected by copyright and intellectual property laws.
- You may not reproduce, distribute, or use our content without written permission.
Privacy & Data Protection
We respect your privacy and handle personal information responsibly.
What We Collect:
- Contact information (name, email, phone, address)
- Order and transaction data
- Uploaded images/files for processing
- Website usage data (cookies, analytics)
How We Use It:
- To process and fulfill orders
- To communicate with you about services and promotions (with opt-in)
- To improve and secure our website and services
- To comply with legal obligations
Data Sharing:
- With service providers (payment processors, shipping carriers)
- With legal authorities when required
- Never sold to unrelated third parties
Data Security:
We use reasonable safeguards to protect your data but cannot guarantee 100% security of online transmissions.
Your Rights:
- Access, correct, or delete your data
- Opt out of marketing communications
- Request information about how your data is used
For privacy questions, contact us at:
Creative Photo & Digital Imaging
Email: Lab@creativephotofl.com
Phone: 239-433-4676
Address: 8945 College Pkwy, Fort Myers, FL 33919
Governing Law & Dispute Resolution
- These Terms are governed by the laws of Florida.
- Any disputes will be resolved through [mediation/arbitration/local courts].
Changes to Terms
We may update these Terms & Privacy Policy from time to time. Updated versions will be posted on our website with the effective date. Continued use of our services after updates means you accept the new terms.
Contact Information
For questions about these Terms or our Privacy Policy, please contact us at:
Creative Photo & Digital Imaging
Email: Lab@creativephotofl.com
Phone: 239-433-4676
Address: 8945 College Pkwy, Fort Myers, FL 33919
