digital file setup guide

In order for us to provide consistent quality results from your digital image files, we need to create some guidelines by which files are created and organized prior to delivery to our lab. By following these standards, your order will not only be completed in a more timely manner, but in many cases at a lesser cost to you.

get in touch

Digital Camera Media and Camera Phone Media:

We are able to print from Compact Flash, Micro Drives, Smart Media, Memory Stick, Memory Stick Duo and Pro, XD, SD, Mini-SD, MMC, RS-MMC, Trans Flash, Mini CD and Floppy.

  • Acceptable file formats are JPEG and TIFF only.

  • We cannot make prints from video clips

  • Most people find prints made from files with a resolution of 640x480 unacceptable. We recommend a minimum file resolution of 1600x1200 for quality 4x6 prints. See our Resolution Explained information on our counter or website.

CD, DVD, USB Jump/Thumb Drives, ZIP disks and online file delivery:

We accept CDs, DVDs , ZIP 100/250 (PC & Mac), USB drives, and files through our website Drop Box and FTP site. All media will be subjected to a virus scan before being accepted.

  • Image files must be JPEG or TIFF (please indicate if your media is MAC format).

  • All files must be saved in 8-Bit RGB color and cannot have any layers, channels, paths or LZW compression.

  • File names must have only one period (.) followed by jpg or tif . There cannot be any apostrophes ( ' ), exclamation points (!), or other characters (#,~,%,$, etc).

    File names should not be longer than 20 characters.

  • Files should be sized properly to the print size requested to avoid cropping (ie.4x6 sized file for a 4x6 print).

  • For photographic quality results, resolution should be 300 ppi at print size.

Color Space:

If you are using a point and shoot digital camera, we suggest that you do not try to adjust the color or density of your images. We look at and correct each photo as we are printing them. If you are using a digital SLR camera, we ask that you shoot your images in the sRGB color space, as this is native to all digital cameras and is the color space that our digital printers are calibrated. If you shoot raw files and convert them in Photoshop, we advise leaving them in the sRGB color space instead of converting them to Adobe RGB.

iPhoto CDs:

Please do not use iPhoto CDs to deliver files to us. Apple's file organizing and sharing program called iPhoto creates multiple copies and thumbnail images in multiple folders and subfolders. Rather, select your image files and burn them to a CD with conventional CD writing software.

Professional Photographers - CDs and FTP with Organized File Folders (OFF System):

Digital Camera Images

Mega Pixel Size
Image Resolution
Outstanding Print 300 ppi
Very Good Print 200 ppi
Fair Print 100 ppi
1
480 x 640
-
Wallets
Up to 4x6
1.2
768 x 1024
Wallets
Up to 4x6
Up to 8x10
1.5
1024 x 1280
Up to 3x5
Up to 5x7
Up to 10x15
2
1200 x 1600
Up to 4x6
Up to 6x9
Up to 11x14
2.5
1368 x 1712
Up to 5x7
Up to 8x10
Up to 12x18
3
1536 x 2048
Up to 5x7
Up to 8x10
Up to 16x20
4
1800 x 2400
Up to 6x9
Up to 11x14
Up to 18x24
6
2016 x 3040
Up to 8x10
Up to 12x18
Up to 20x30

* All files, sizes & print quality were determined by their camera's highest resolution setting using the standard 7:1 JPEG ratio

Original Image
Scanned Image
Outstanding Print Scan
Very Good Print Scan
Fair Print Scan
4x6 or 5x7
4x6, 5x7
8x10, 11x14
16x20, 18x24, 20x30
300 dpi
600 dpi
1200 dpi
150 dpi
300 dpi
600 dpi
72 dpi
150 dpi
300 dpi
8x10 or 11x14
4x6, 5x7
8x10, 11x14
16x20, 18x24, 20x30
150 dpi
300 dpi
600 dpi
100 dpi
150 dpi
300 dpi
72 dpi
100 dpi
150 dpi

* All files, sizes & print quality were determined by their camera's highest resolution setting using the standard 7:1 JPEG ratio.

We would love to hear from you

Get In Touch with us